This privacy policy statement ("Privacy Policy Statement") will explain how we go about using and safeguarding personal information collected from you, or that you provide to Hotel & Residence Roppongi, Hotel S, Coconoma Season Dining via this site and other services.

We are committed to ensuring your personal information is protected. We understand and appreciate you are concerned about your privacy and about the confidentiality and security of information we may collect about you.

The types of personal information we collect about you will depend on what services you use or products you acquire. This may include collecting your name and address, your email address, your contact address, your contact number, credit card details and, where you have the option to comment on our services or products, whatever other information you choose to supply to us.

The information that we collect about you is used to help you access the services or acquire the goods that we provide more easily. We will use reasonable endeavours to keep the information we collect from you confidential. We do not sell, rent, loan, trade or lease the addresses stored in our database to any third parties. We may disclose the personal information, other information or data we collect from you if:

• disclosure of information to our service providers, agents or business partners and affiliates that we work with in connection with our business;
• in circumstances where we believe that disclosure is required under the law, to cooperate with regulators or law enforcement authorities; or to enforce our Terms of Use or other agreements; or to protect our rights, property or safety, customers or others. The foregoing includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk protection;
• in the event that we are acquired by or merged with another, your personal information may become subject to a different privacy policy;
• we may contract with third parties who do analysis and development on our behalf. We may share your information with such a third party provided that such third party uses the information only to perform services as requested by us and agrees to maintain the information as strictly confidential.
• we may also use your information to send you promotional material, which you may find of interest. If you do not wish to receive any such material you may simply choose to "unsubscribe" from our mailing lists and no further material will be sent to you.

Any personal information that we collect about customers including email addresses will be kept in our database. We will take all steps reasonably necessary to ensure that the database is treated securely and in accordance with this Privacy Policy Statement, and to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

Once we receive personal information from you, we take all reasonable steps to ensure that all information we collect, use or disclose is accurate, up to date and stored in a secure environment and accessed only by authorised persons. Your personal information is protected from unauthorized access or use whenever such information is stored in our systems. In addition, this information is only kept on servers that are located behind a "firewall", which protects their contents from outside users. Where you may be requested to provide sensitive information (such as credit card numbers etc) through this site, such information would be encrypted and protected.

We require our privacy standards to be observed by external parties who provide services to us and who may come into contact with your information. While we encourage all parties involved to adhere to our privacy standards, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from us or independently.

This Privacy Policy Statement only applies to this site. This site may contain links to third party websites which are outside our control. These sites may also collect information about you, and use this information according to their privacy practices which may differ from this Privacy Policy Statement. Once you're outside this site, any information you submit is outside of our control.

We reserve the right to modify this Privacy Policy Statement at any time. Continued use of this site or any service of ours provided herein signifies acceptance of any such modification.

We take the privacy of your information seriously and it is important that you understand how we manage your personal information. If you have any questions or comments in relation to this Privacy Policy Statement or if you wish to access your personal information or update it please contact us at +81-3-5771-2469(TEL), +81-3-5771-2476(FAX) our corporate office in Tokyo.